CONSENSUS BUILDING 4
Conflicts are a common occurrence in the nursing practice. It isalso evident that the nursing industry keeps experiencing numerouschanges over time especially changes related to technology. As aresult, practicing nurses must have a consensus building to find outways of resolving the various conflicts and also dealing with thechange (In Hamric, 2014). is the process ofvarious parties negotiating and deliberating over a matter until itis resolved or until a solution is found. In the nursing sector, thepracticing nurses encounter various conflicts between and amongst theemployees on a daily basis, and it is therefore critical to havedeliberations and to find a solution.
in the nursing industry is a process thatrequires the practicing nurses to have essential and critical skillsof resolving conflicts. It is important to state that this processrequires that all the stakeholders are identified and informed of thepending issue for deliberation (In Hamric, 2014). For instance, whentwo nurses have a disagreement, and the matter is reported to thehuman resources manager, it is vital to involve all the parties whowere in the conflict. There have been instances where failure toinclude all the parties leads to some revolt from some stakeholders.In other words, the stakeholders who were not involved may end upinhibiting the process of finding a solution to the problem.
In the nursing industry, once all the interested parties in aconsensus building have been informed, it is important to identifythe problem at hand. For example, there might be the problem ofimplementing new technology such as electronic health records in thehospital. The issue at hand might be how to implement the process andhow to train the nurses on using the new technology (Zimmermann,2012). It would be prudent to involve all the stakeholders and makesure that everyone has all the details regarding the problem. is not normally a majority decision, but it aprocess that ensures that all the stakeholders agree to the finaldecision that is made.
In most cases in the nursing industry, consensus building istypically achieved when people are placed in groups. Each group canbe assigned a facet of the problem to find a solution. In the end, itis important to adopt the alternative solutions that are advantageousto most of the groups. More often than not, the solution that isagreeable to all the groups and hence all the people is implemented.It is notable up to this point that consensus building in the nursingindustry involves various steps that must be keenly followed. Failureto follow the laid down steps will lead to resentment from some ofthe stakeholders. The decisions that have been arrived at must beimplemented (In Hamric, 2014). However, it is important to note thatthe process of resolving a conflict, whether it is related to patientcare or organizational problem, requires all parties to respect eachother’s opinions. It is prudent always to listen to one another andvalue the interests and concerns of other stakeholders. It is alsoimportant for the stakeholders to always stick to the facts relatingto the case or situation at hand. It is vital for the nurse leader toset ground rules for the engagements to ensure that the stakeholdersdo not get out of the topic. Lastly, it is essential for thestakeholders to explore the possible solutions together.
In Hamric, A. B. (2014).Advanced practice nursing: An integrativeapproach. St. Louis, Missouri : Elsevier/Saunders.
Zimmermann, P. G. (2012). Nursing management secrets.Philadelphia: Hanley & Belfus.